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Key Words to Know
access code
See feature code.
activate
To begin or turn on the operation of a feature.
attendant
The person who handles incoming and outgoing calls at the main
telephone console.
AUDIX
Audio Information Exchange, an optional voice mail and message service
that provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.
call appearance
A button used exclusively to place, receive, or hold calls. It has an
assigned extension number and is equipped with a red light and a green light.
coverage
Automatic redirection of calls from an unanswered voice terminal to
another voice terminal of answering service. Redirection could be to the extension of a
receptionist, secretary, coworker, AUDIX, or message center. A person who provides
coverage is a covering user.
DEFINITY® Communications System Generic 2
The AT&T switch to which you
may be connected. It transmits and receives voice and data signals for all
communications equipment in your network. (See also System 85.)
dial pad
The 12 pushbuttons you use to dial a number and access features.
extension A dialing number of 3 to 5 digits assigned to each voice terminal
connected to your DEFINITY® Generic 2 or your System 85.
feature
A special function or service, such as Conference, Hold, and Send All Calls.
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